About Us
PolyPay is a provider of merchant processing services based out of San Luis Obispo, California and Columbus, Ohio. We have been in business for over 10 years and have expanded our reach to include customers in over 10 states.
Merchant processing is a critical component to how businesses accept funds and continue to maintain their business operations. It is one of the biggest hurdles for day-to-day operations. Merchants have enough to handle and being able to take that burden off a business owner is one of our greatest strengths.
There are many components to merchant processing that create obstacles for business owners; from complicated multi-year contracts, confusing billing practices, excessive and unnecessary costs and fees to support calls that remain unanswered. Time is money for a business owner and no one understands and respects that more than PolyPay.
When Jamie founded PolyPay back in 2013 she wanted to provide the answer to “How do we make merchant processing simple, cost-effective and high touch?” PolyPay will always put their merchants first. We have never focused on anything but that for the past 10 years.
Our knowledge base has expanded to include a variety of different business verticals; from automotive, medical practice, restaurants, retail, hospitality and non-profits. All businesses have a very specific way of operating, and we have honed our skills to cater to these types of businesses and beyond.
Our business tenants include:
- High touch merchant support
- Merchant services education
- The latest offerings, partnerships and payment solutions
- Transparency and honesty in all that we do
In our second decade of business, we will continue to be the first line of defense for our merchants. If your business is in need of merchant processing services or you are disappointed in your lack of support, please do not hesitate to reach out to us. We want you to experience the PolyPay difference. Leave your concerns with us and turn your attention fully to building your business and its success.