Creating transparent relationships through exemplary customer support while providing effective solutions to our customers.
We know one of the most important aspects of processing is the support you get. Our US-based customer support team is dedicated to answering your questions in a comprehensive and timely manner. We can also complete a full statement review with you to help you understand what rates and fees you are paying. The transparent communications we provide will allow you to understand the fine details of your account and any changes that directly affect you.
A dedicated terminal support team will be at your disposal when an issue arises. Whether your terminal has a connectivity error or you are having trouble closing last night’s batch, our 24/7/365 terminal support team will be ready to help. Don’t wait hours for someone to get back to you – solve terminal issues on the spot when you need it.
PCI Compliance Support
PCI compliance can be a grueling process, but our dedicated PCI support team will assist you to become compliant without hassle. Ensure that you are taking the right measures to protect your customer’s cardholder information through our easy-to-navigate PCI portal with our support team standing by to assist you.